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Import & Export Sea Freight

We offer a full range of international seafreight services with all major trading markets. We believe in using a range of shipping lines, so that we can offer both importers and exporters reliable and competitively priced services throughout the year.

Our services include:

  • LCL cargo and groupage services.
  • FCL cargo.
  • Break bulk cargo.
  • Electronic Sea Cargo Automation.
  • PRAs & EDNs for export shipments.
  • Shipping documentation.
  • Shipment status reports.
  • Container deconsolidation and packing.
  • Marine insurance.

Import & Export Air Freight

With our extensive network of overseas agents, we can arrange the most efficient and economical route for your airfreight cargo.

Our services include:

  • Direct and consolidation services.
  • Airline selection and rate negotiations.
  • Electronic Air Cargo Automation.
  • EDNs for export cargo.
  • Airfreight documentation.
  • Insurance.

Customs Clearance

Operating from our head office in Melbourne, we can clear all your import consignments arriving into any port in Australia. We have three fully licensed and AQIS-accredited customs brokers, who are supported by our multi-talented customs clerks. We use industry-leading software to communicate with Customs and AQIS electronically, allowing us to clear your cargo efficiently with automatic updating of your cargo’s status.

Our services include:

  • Customs clearance of all cargo.
  • Electronic lodgment of Import Declarations and SAC Declarations.
  • Tariff Advice applications.
  • Valuation Advice applications.
  • Tariff Concession Order (TCO) applications.
  • Drawback claims.
  • Duty & GST refund applications.
  • Landed costing reports.
  • Cargo tracking.
  • Assistance with Quarantine and Imported Food Inspection Scheme matters, including import permits and quarantine treatments (fumigation, gamma irradiation, steam cleaning, tailgate inspections, deep burial etc.).
  • Assistance with Customs Audits.
  • General advice for importers regarding duty rates, GST, import documents, product labeling, and cost-minimisation strategies.

Road Transport and Warehousing

We have strong relationships with a variety of road transport operators across the country. This allows us to provide a premium service year-round, as we are not dependent on any one provider. We can offer you a full selection of road transport and warehousing options, including delivery with specialized vehicles.

Our services include:

  • All local import and export cartage (to or from Australian ports).
  • Cartage of FCL, LCL, & airfreight cargo.
  • Quarantine approved and customs bonded warehouses for the storage, packing or unpacking of your cargo.
  • Cargo palletizing and shrink-wrapping services.
  • Cargo separation and split deliveries.
  • Swing lift/Side loading vehicles for placing shipping containers on the ground.
  • Hydraulic tailgate/tail lift vehicles for ease of unloading.
  • Rural and interstate transport, including transport by rail.
  • Professional transport advice. Two of our Cartage staff have worked as Fleet Controllers for trucking companies, and can give you precise advice about how much room you need to accommodate the truck for FCL deliveries, and how best to receive your delivery.


All importers and exporters should ensure their cargo is adequately insured. We can arrange insurance on your behalf with our insurance partner, Hiscock Insurance Brokers, either for your individual consignments, or as an annual policy.



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